Frequently Asked Questions

 

You have questions, we have answers. Below is a compilation of the questions we are asked most often. If you still have a question that is not answered here, please contact us to speak with a customer service representative.

Our products can be purchased through our online authorized retailers. View the complete list here to begin your search.

On the back of your Rayne piece, you will have 2 cleats installed. One for a horizontal mount and one for a vertical mount. The best option to hang your piece on a wall is to remove the cleat not in use from the product and install it on the wall. We have provided drywall anchors and screws to be used to install the cleat to the wall. Please use a 3/16" drill bit to drill holes into the wall. Be sure to securely attach and level the cleat on the wall. Also ensure the cleat attached to the mirror is level. Once the cleat is attached to the wall just simply interlock them together and your beautiful Rayne piece is easily hung.

On the back of your Rayne piece, you will have 2 cleats installed. One for a horizontal mount and one for a vertical mount. The best option to hang your piece on a wall is to remove the cleat not in use from the product and install it on the wall. We have provided drywall anchors and screws to be used to install the cleat to the wall. Please use a 3/16" drill bit to drill holes into the wall. Be sure to securely attach and level the cleat on the wall. Also ensure the cleat attached to the mirror is level. Once the cleat is attached to the wall just simply interlock them together and your beautiful Rayne piece is easily hung.

Yes. We carefully choose frames that will withstand high humidity conditions.

Yes. We carefully choose frames that will withstand high humidity conditions.

All of our frames are made of either solid wood, wood composite, or metal.
 

Yes. We have a 100% lifetime warranty on all of our products. Please view our full guarantee to learn more.

Yes. We have a 100% lifetime warranty on all of our products. Please view our full guarantee to learn more.

Our mirrors, black boards, white boards, and cork boards display the overall dimensions. However, the picture frames display the inside, picture dimensions. Depending on which picture frame you choose, overall dimensions vary from 15.5" x 18.5" to53.5" x 65.5".
 

To begin the process of becoming an online retailer for Rayne Mirrors, fill out a dealer contact form or contact us directly. We will contact you within 24 hours to send you an agreement and to further discuss a partnership.

To begin the process of becoming an online retailer for Rayne Mirrors, fill out a dealer contact form or contact us directly. We will contact you within 24 hours to send you an agreement and to further discuss a partnership.

One product is shipped in its own carton with plenty of bubble wrap inside to cushion your Rayne piece. If you require a bulk shipment (10 or more) we create a special shipping platform constructed of wood. They are securely and strategically placed on the platform before they are heavily wrapped with a thick, durable plastic, and finally strapped to the platform.

One product is shipped in its own carton with plenty of bubble wrap inside to cushion your Rayne piece. If you require a bulk shipment (10 or more) we create a special shipping platform constructed of wood. They are securely and strategically placed on the platform before they are heavily wrapped with a thick, durable plastic, and finally strapped to the platform.

No. The small American flag located in the corner of our products is a static label that easily peels off. It does not leave unsightly glue or paper residue.

Yes. To give our mirrors even higher quality, we only use mirrors that have a silver backing.

Yes. To give our mirrors even higher quality, we only use mirrors that have a silver backing.

Dust frequently using a clean, dusting cloth that will attract and hold dust particles. Do not use liquid or abrasive cleaners as they may damage the finish. Clean the glass with a soft, damp cloth, and dry/polish with a separate microfiber cloth.

Yes. As soon as you return the dealer agreement form, and we set up an official partnership, we will send product information to you. Part of this information will include links to product images that you may use on your own website.  

Yes. As soon as you return the dealer agreement form, and we set up an official partnership, we will send product information to you. Part of this information will include links to product images that you may use on your own website.
 

No. All of our frames are California 93120 phase 2 compliant for formaldehyde. 

No. All of our frames are California 93120 phase 2 compliant for formaldehyde. 

Yes. Our mirrors are held by several pins to ensure the mirror stays intact with the frame.

Yes. Our mirrors are held by several pins to ensure the mirror stays intact with the frame.

Yes. We attached two 2" cleats in one corner. Once you decide which way you want to hang the piece, simply unscrew the opposite cleat and attach it at the desired corner .

Yes. We attached two 2" cleats in one corner. Once you decide which way you want to hang the piece, simply unscrew the opposite cleat and attach it at the desired corner .